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FINANCIAL AFFAIRS

One Card Project

To enhance the student experience, McMaster is implementing a One Card solution to seamlessly integrate several student and staff activities onto one ID card that can be virtual or physical. This initiative is part of the McMaster IT Strategic Plan to deliver seamless technology and experience. This initiative aligns with the institutional McMaster Strategy under Operational Excellence by creating streamlined services.

Overview

With executive sponsorship from the Chief Financial Officer, the scope of the One Card project over the next year or more is to integrate student and staff ancillary services in a phased approach onto one virtual or physical card. The integration of security access technologies will follow at a later date. Please go to https://cto.mcmaster.ca/initiative/mcmaster-one-card/ to learn more about project details including scope and timelines.

The Office of the CFO will be hosting quarterly One Card Town Halls in 2022 & 2023.

 

One Card Advisory Committee

Advisory Committee Roles and Responsibilities

  • Serve as positive project ambassadors
    • Extend awareness and engagement through organizational participation in communication opportunities
    • Correct misconceptions and/or point people to the Town Hall recordings and website
  • Review prepared materials and provide advice to the OneCard project team
    • Use candor, ask questions, consider benefits, costs, risks, opportunities
    • Offer ideas, guidance and suggestions regarding deliverables
  • Respond to requests for information and/or resources, as appropriate, to achieve milestones
  • Help identify the need to establish additional specialty working groups, as needed
Contact Area/Role
Gayleen Gray Assistant Vice President & Chief Technology Officer
Dianna Creamer Senior Manager, Accounts Receivable, Financial Affairs
Stacey Farkas Director, Financial Systems Support, Financial Affairs
Tanya Reid Delegate – Associate Director, Strategic Implementation, UTS
Richard Godsmark Deputy Chief Technology Officer and Director, UTS
Andrea Oliver Director, UTS – Enterprise Application & Data System
Tracy Dallaire Director, UTS – Information Security
Phil Poelmans Director, Media Production Services (Printing – Papercut Integration)
Kathryn Ball Director, University Library (Alma Integration)
Donna Shapiro Director, Campus Store (WISL Integration)
Glenn DeCaire Director, Security & Parking Services (Axiom/ Aims/ Hub)
Chris Roberts Director, Hospitality Services (TouchNet)
Kevin Beatty Director, Housing & Conference Services (StarRez/ Coinamatic)
Shawn Burt Director, Athletics and Recreation (Fusion Integration)
David Hall Senior Manager – HR System & Strategy, Payroll & Analytics (PeopleSoft/Mosaic)
Melissa Pool  Registrar, University Registrar Office (PeopleSoft/Mod
Tracy Mestdagh Director – FHS IT Computer Services
Allison Mullin Manager of Communications, VP (OF) office (Communications strategy with PR)

One Card Communications Working Group

Teams working on a comprehensive communications strategy developed in collaboration with a working group consisting of communicators from relevant departments and areas.

COMMUNICATORS THAT HAVE BEEN ENGAGED THUS FAR:

Contact Area/Role
Charlotte Miller and Tanja Maraj  From Registrar’s Office (RO) will be supporting communications to students
Allison Mullin From Vice President (Operations and Finance) Services (VPOF) will be supporting communications to staff
Greg Iarusso From University Technology Services (UTS) will be supporting technical communications and FAQs

 

Sessions

Upcoming Town Hall Sessions: 

Upcoming Sessions to be Announced!

Previous Town Hall Recordings:

March 7, 2023 Watch Recording Here
November 30, 2022 Watch Recording Here
July 26, 2022 Watch Recording Here
January 25, 2022 Watch Recording Here

 

FAQs

Expandable List

This initiative is part of the McMaster IT Strategic Plan to deliver seamless technology and experience. And it aligns with the institutional McMaster Strategy under Operational Excellence by creating streamlined services.  

The goal is to have a one card system that eventually integrates with other systems across campus to create a unified experience for students, staff, and faculty. The core aspects of this project are:  

  • Mobile/virtual student and employee cards  
  • Dining payment  
  • Secure transactions  
  • Source of identity on campus  
  • Access and security  

Click here to learn more about project details including scope and timelines. 

Town hall meetings will continue to be held on a regular basis to keep the McMaster community up to date on the process and the progress in this project. These meetings will be recorded and shared on the One Card Project Town Hall – Financial Affairs (mcmaster.ca) webpage for anyone who missed them or would like to re-watch them. 

 

Since many departments and functional users across the university are involved and affiliated with this project, the updates will also be shared on McMaster Daily News.  

With executive sponsorship from the chief financial officer, the scope of the One Card project over the next year or more is to integrate student and staff ancillary services in a phased approach onto one virtual or physical card. The integration of security access technologies will follow at a later date.  

The proposed implementation of the McMaster One Card project will be executed in the following order:  

  • Integration with MacIAM/Mosaic  
  • Mobile card 
  • Integrate Ancillary Services (eg. hospitality services, parking, athletics entry, campus store, printing, library services 
  • Virtual payments (One Card online) 
  • Access  

We are aiming at having different implementation paths based on project and stakeholder needs. We will work with all different stakeholders across the university to base and sequence this plan together. This project will have a multi-year phased approach and some areas will be prioritized.   

McMaster Security Services will still be managing the Axiom card access system. 

Mobile ID and physical cards will retain barcodes.   

The One Card project aims to seamlessly integrate services where practical, economical, and controlled by McMaster. This means integrations that involve technology connections of McMaster controlled systems then the integration will be in-scope.  

Once our existing Axiom system is updated and integrated, appropriate access will be rolled out and communicated. 

The One Card project will not be funding hardware technology or the replacement of historical technology. 

 

In the case of the One Card initiative, it is the One Card database and software that operates the one card. In relation to this project the mosaic is not migrating and is staying where it is. Users would not experience or have any negative consequences from moving from one place to another.   

Through the correct use of access management and control and other security controls, the storage of the card activity data will not change from the current experience. In the current system, encryption is used to at the various stages where this data might be used. The activity data will be stored securely and encrypted, and only be accessed by concerned people who will be authorized to access all the system.