Skip to McMaster Navigation Skip to Site Navigation Skip to main content

Key Performance Indicators (KPIs)

Financial Affairs key performance indicators are based on tracking broad organizational financial health and more localized support metrics meaningful to Faculty, staff, and/or students.

For more information on the University Administration strategic goals and related achievements:

Accounts Payable

Satisfaction with Accounts Payable help line and email inquiries - Achieved

Time elapsed for expense reports recieved in AP and processed by AP - Achieved

AP Processing	Target Dec-2020	Actual Dec-2020
Time elapsed for expense reports rec’d in AP and processed by AP	<1.06 day (quarterly average)	1.02
_{Source: Annual Financial Forum Survey}

Accounts Receivable

Adoption of EFT Payments - Achieved

Number of Unclaimed Payments - Achieved

Student payments made by wire transfer

Debt Policy

Expendable net assets to debt - Achieved

Interest burden - Achieved

Debt per FTE - Achieved

Investments

Investment Pool 4-year Annualized Return better than policy benchmark - Achieved

Strategic Indicator	Target _30-Jun-21	Actual _30-Jun-21
Investment Pool 4-year Annualized Return better than policy benchmark	8.0%	9.8%
_{Source: Third Party, Quarterly Reports of Investment Pool Committee Owner: Treasury}

Salaried Pension Plans 4-year Annualized Return better than policy benchmark - Achieved

Strategic Indicator	Target _30-Jun-21	Actual _30-Jun-21
Salaried Pension Plans 4-year Annualized Return better than policy benchmark	8.6%	9.0%
_{Source: Third Party, Quarterly Reports of Pension Trust Committee Owner: Treasury}

MacBill Project

Percent of invoices processed through MacBill - Achieved

MacBuy Project

Suppliers Onboarded to MacBuy

MacBuy User Adoption

MacBuy - User Satisfaction - Achieved

MacBuy Savings - Achieved

Strategic Procurement

Collaborative Spend- Achieved

Satisfaction with requisition help line and email inquiries - Achieved

Satisfaction with MacBuy help line and email inquries - Achieved