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FINANCIAL AFFAIRS

KPIs

Key Performance Indicators (KPIs)

Financial Affairs key performance indicators are based on tracking broad organizational financial health and more localized support metrics meaningful to Faculty, staff, and/or students.

For more information on the University Administration strategic goals and related achievements:

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Information Box Group

Credit Rating

Strategic Indicator(s) Assessment
Target Rating:  AA- or better
DBRS AA stable (Dec 2019) Achieved
S&P AA stable (May 2020) Achieved
Source: DBRS and S&P Published Reports
Owner: Treasury Operations
Update: Annually

Debt Policy Ratios

Strategic Indicators Assessment
Debt Management Policy Ratios Achieved

Description

Target
30-Apr-19
Actual
30-Apr-19
Expendable net assets to debt > 1.0 2.2
Interest burden < 4% 1.40%
Debt per FTE <$12,000 $8,873
Source: 2019 Audited Financial Statements & University Debt Policy
Owner: Treasury Operations
Updated: Quarterly

Investment Returns

Strategic Indicators Target
Mar-18
Assessment
Investment Pool 4-year Annualized Return better than policy benchmark 6.7% 7.2%
Achieved
Salaried Pension Plans 4-year Annualized Return better than policy benchmark 7.3% 8.0%
Achieved
Hourly Pension Plan 4-year Annualized Return better than policy benchmark 6.0% 7.1%
Achieved

Investment Pool Carbon Intensity

Sustainability Indicator Assessment
Investment pool carbon intensity less than policy benchmark carbon intensity

(April 30, 2018: Policy benchmark carbon intensity 178.5 tCO2e/$M invested)

Achieved (142.0 tCO2e/$M invested)

 

Note: MSCI Global Equities Ex Fossil Fuels = 142.5 tCO2e/$M invested

 

Processing & Support Turnaround

Operational Indicators Assessment
AP Processing- Expense Reports <1 Business Day Achieved
Help Line: AP Response Time <1 Business Day Achieved
Help Line: macbuyhelp@mcmaster.ca Response Time <1 Business Day Achieved
SP Approved Requisition Batching to PO Each Business Day (~10:30A.M. and ~2:30P.M) Achieved
SP Purchase Order Issuance to Vendors Each Business day (~4:30) Achieved
Requisition creation help: spreqbox@mcmaster.ca response time < 1 business day Achieved

MacBuy 5-Year Project

Project Indicators Assessment
Savings Target by 2025 $3.7M/Year (3rd Party Methodology) Coming Soon
Procurement card payment settlements by AP $27M/Year in fiscal 2019 to grow by 20% by 2023 Coming Soon
Reduced unit level time on procurement card reconciliations Coming Soon
Supplier Contracts
Total Supplier Onboarded Fiscal 2019
TARGET: 18
ACTUAL: 18
Total Supplier Onboarded Fiscal 2020
TARGET: 30
ACTUAL: Coming Soon
Total Supplier Onboarded Fiscal 2021
TARGET: 40
ACTUAL: Coming Soon

Collaborative Spend

Operational Indicator Assessment
Fiscal 2019 Target greater than 15% Achieved (20.3%)

Fiscal 2018 Target greater than 15%

Achieved (19.2%)

Fiscal 2017 Target greater than 15%

Achieved (20.6%)
Fiscal 2016 Target greater than 12% Achieved (19.1%)

Fiscal 2015 Target greater than 10%

Achieved (16.0%)

Accounts Receivable (Student and Departments)

Students’ overall level of satisfaction:
Operational Indicator Target
30-Nov-19
Assessment
30-Nov-19
– in person service > 90% Achieved
– on line payment methods > 90% Achieved
– on line information > 90% Achieved
Source: Student Survey – 2000 plus respondents
Accounts Receivable Module:
Operational Indicator Target Actual
MacBill coverage > 40% of $124m, by May 2019 (one year) >40% 42%
MacBill coverage > 60% of $124m, two years after GO LIVE >60% 95%
MacBill coverage > 80% of $124m, three years after GO LIVE >80%
Source: Dec. 2018 Internal Report
Owner: Accounts Receivable
Updated: Quarterly